Join date: Jun 24, 2022


D365 Sales

Thanks to recent updates, sellers can automate time-consuming sales tasks like creating and sending emails to customers, as well as updating customer records with up-to-date profile data from LinkedIn. Conversational intelligence automatically extracts actionable insights directly from sales calls.

  • embedded Teams chat experience

  • optimized seller workspace helps sellers understand pipeline status

  • Out-of-the-box interactive charts and metrics

  • AI-powered opportunity and relationship scores.

D365 Marketing

The goal of the new features, according to Microsoft, is to provide greater ability to personalize shopper experiences, gain powerful capabilities to orchestrate customer journeys, create and nurture sales-ready leads, align sales and marketing , make smarter decisions and grow with an adaptable shared platform.

  • Run webinars and meetings through a direct connection to Microsoft Teams

  • Improved integration with Microsoft Teams

  • Use a natural language to create specific segments.

  • Create, manage and monitor content-rich social media posts

  • Collect form data with expanded entity options

  • New email templates and designer

  • Smoother approvals with Microsoft Power Automate

  • Surveys with Microsoft Customer Voice

  • On-site editing of email and forms

Business Central Implementation Cost | Upgrade NAV To Business Central